TERMS OF SERVICE

GENERAL INFORMATION

Welcome to GlowLive. The terms “we”, “us”, and “our” refer to GlowLive. We operate this online store and website, including all related information, content, tools, products, and services (collectively, the “Services”).

Our store uses Shopify technology to provide and manage the Services. However, any purchase made through this store is made directly with GlowLive.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you must not use our Services.

Nothing in these Terms shall limit any mandatory legal rights granted to consumers under applicable law.

SECTION 1 – ACCESS AND ACCOUNT

To use certain features of the Services, you may be required to provide information such as your name, email address, shipping address, billing information, and payment details.

You represent and warrant that all information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You may not transfer, sell, assign, or otherwise provide access to your account to any third party.

SECTION 2 – PRODUCTS

We make every reasonable effort to display our products as accurately as possible.

However, colors, materials, and visual appearance may vary slightly depending on your screen, device, or browser settings.

Product descriptions, images, availability, and specifications may be updated or modified at any time to correct errors or improve information.

We reserve the right to discontinue products or limit quantities when necessary.

SECTION 3 – ORDERS

When you place an order, you are submitting an offer to purchase products subject to availability and acceptance.

We reserve the right to refuse or cancel any order for legitimate reasons, including but not limited to:

• Pricing or description errors.

• Suspected fraud.

• Incorrect or incomplete information.

• Product availability issues.

• Payment processing failures.

• Technical or logistical limitations.

If an order is cancelled, we will attempt to notify you using the contact details provided.

Returns and exchanges are governed by our Return & Refund Policy.

Products purchased through the Services are intended for personal, non-commercial use only.

SECTION 4 – PRICING AND BILLING

Prices are subject to change without prior notice.

The applicable price will be the price displayed at the time the order is confirmed.

Unless expressly stated otherwise, prices do not include:

• Local taxes.

• Shipping costs.

• Customs duties.

• Import taxes or fees.

For international orders, customers are responsible for any taxes, duties, or fees imposed by local authorities.

You represent and warrant that you are authorized to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and may vary depending on destination country, carrier performance, customs procedures, and other circumstances.

We shall not be liable for delays resulting from:

• Carrier disruptions.

• Customs inspections or clearance delays.

• Force majeure events.

• Circumstances beyond our reasonable control.

International shipments may be subject to additional local taxes, customs duties, or fees.

Risk of loss and title to products shall pass to the customer upon successful delivery to the shipping address provided.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including text, designs, images, logos, videos, graphics, and other materials, is owned by GlowLive or its respective rights holders and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or otherwise exploit any content without prior written permission.

Any third-party trademarks, brand names, or intellectual property referenced remain the property of their respective owners.

GlowLive does not claim ownership of third-party trademarks, brands, or characters unless expressly stated.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools, applications, or services operated by third parties.

Such tools and services are provided “as is” and “as available.”

We are not responsible for their operation, availability, performance, or content.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or services.

We are not responsible for the content, policies, products, services, or practices of third parties.

Accessing third-party websites is done entirely at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

GlowLive operates this store using Shopify technology.

However, all purchases, transactions, customer relationships, product fulfillment, warranties, returns, and refunds are handled directly by GlowLive.

Shopify is not responsible for products sold through this store or for any obligations arising from transactions between customers and GlowLive.

SECTION 10 – PRIVACY

Your use of the Services is subject to our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 – FEEDBACK, COMMENTS, AND SUBMISSIONS

If you submit reviews, comments, feedback, suggestions, or other content, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, and display such content for operational, marketing, and service improvement purposes.

You represent and warrant that you have sufficient rights to any content you submit.

We reserve the right to remove content that is unlawful, fraudulent, offensive, misleading, or otherwise inappropriate.

SECTION 12 – ERRORS AND INACCURACIES

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct such errors, update information, or cancel affected orders at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services to:

• Engage in illegal activities.

• Commit fraud or deceptive practices.

• Infringe the rights of others.

• Distribute malware or harmful code.

• Collect data from other users without authorization.

• Conduct automated scraping or data extraction.

• Interfere with the security or operation of the Services.

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services if you violate these Terms or engage in conduct that may harm our business, users, or systems.

Any provisions that by their nature should survive termination shall remain in effect after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services, products, and content are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted availability, error-free operation, or that the Services will meet all user expectations.

Nothing in this section limits any non-waivable consumer rights provided under applicable law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, and without limiting any mandatory consumer rights, GlowLive shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the Services, products, or website.

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful under applicable law.

SECTION 17 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.

However, if you are a consumer residing in another jurisdiction, you may also benefit from any mandatory protections provided by the consumer protection laws of your country of residence.

SECTION 18 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Any modifications will become effective upon publication on this website.

Your continued use of the Services after such changes constitutes acceptance of the updated Terms.

SECTION 19 – CONTACT INFORMATION

GlowLive

Email: bestproducts.industries@gmail.com

Questions, complaints, legal requests, return requests, and customer support inquiries may be submitted via email.

Any instructions, return addresses, or additional support information required for returns or customer service matters may be provided by email.